PT NAWASENA SANGGA KREASI – Website Development and Design Services

1. Scope of Services

PT NAWASENA SANGGA KREASI provides website development and design services as agreed upon in the written contract or proposal.

2. Work Process

  • Work begins after the down payment (DP) is received.
  • Project timelines depend on the agreement and the complexity of the project.
  • Revisions are provided according to the chosen package and the agreed number of revisions.

3. Payment

  • Payments must be made according to the schedule agreed in the contract.
  • Full payment must be received before the final delivery of the website or design.

4. Lifetime Guarantee

  • PT Saxy Company offers a lifetime guarantee for completed services, covering fixes for bugs and technical issues directly related to our work.
  • This guarantee does not cover feature changes, content additions, or technology upgrades.
  • Additional fees may apply for services outside the scope of the guarantee, and clients will be notified beforehand.

5. Copyright and Ownership

  • Upon full payment, copyright of the website and design will be transferred to the client unless otherwise agreed in writing.
  • PT NAWASENA SANGGA KREASI reserves the right to use the work for portfolio and promotional purposes.

6. Client Responsibilities

  • Clients must provide timely content, information, and supporting materials as required.
  • Delays in providing materials may affect the project timeline.

7. Cancellation and Refunds

  • Cancellation before work begins entitles the client to a full refund except for the DP, which is considered an administrative fee.
  • Once work has commenced, refunds are subject to applicable policies and mutual agreement.

8. Confidentiality

  • Both parties agree to keep all data and information obtained during the collaboration confidential.

9. Dispute Resolution

  • In case of disputes, both parties agree to resolve them amicably through discussion.
  • If no agreement is reached, disputes will be settled according to applicable laws.

By using PT NAWASENA SANGGA KREASI’S services, the client is deemed to have read, understood, and agreed to all the terms and conditions above.